All CHAPTER2 framesets (frame, forks, seatpost, and other parts provided with frame at time of purchase) and MANA Bar and associated parts are covered under our global lifetime warranty program. Your warranty period begins from the time of purchase.
CHAPTER2 warrants that your frame, fork, and/or seatpost and other parts supplied with the frame are free of any manufacturer’s defects and are only applicable to the original purchaser and may not be assigned.
This warranty only applies to CHAPTER2 products purchased from our website or from an authorised dealer or distributor.
This warranty commences from the date of purchase, is offered only to the original retail purchaser, and is not transferable.
Consumable parts/accessories such as hangers, cable stops, seatclamps, saddle clamps, etc. are not covered under this warranty.
The paint and decals on your CHAPTER2 frame, fork, and/or seatpost and other CHAPTER2 branded parts/accessories are only covered for a period of 2 years from the time of purchase.
The warranty excludes damage whilst the frame, fork, and/or seatpost are being used on a stationary trainer.
Damage caused by abuse, misuse, improper assembly, rental, improper or insufficient maintenance, accident, impact, corrosion, use of aggressive cleaners, use with non-compatible components, improper repairs, and wear and tear is not covered under this warranty.
We reserve full rights to replace defective frames, forks, and/or seatpost with the closest available match or a relevant successor model at our discretion or else carry out repairs to them. CHAPTER2 will not warrant any product that has been previously covered or replaced by CHAPTER2. A warranty product, in all circumstances, does not prolong the warranty period and/or initialize a new warranty period. These benefits constitute the Limited Warranty’s entire scope.